Yext Reviews
(Rated by 6 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.4
Base on 6 Reviews
Ratings by Feature
Ratings by Feature
- Good Value5.0
- Shipping & Delivery4.5
- Customer Service4.3
- Return Policy4.5
- Price & Quality4.0
Recent Customer Reviews (6)
Leah Bieber
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Cody Branch
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Eugene Bates
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Randy Holmes
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Norman Seely
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Silvana Buccho
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Yext Pricing
Emerging Starter Package
$199
Essential Plus Package
$449
Complete Standard Package
$499
Premium Advanced Package
$999
Payment Methods
Accepted Payment Options:
Prices for items on Yext.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Yext credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Yext Pros & Cons
Pros
1
Efficient and Automated Listing Management: Yext allows users to input their listing information once and automatically updates it across over 100 online entities, ensuring accuracy and reliability.
2
User-Friendly Interface: The software is easy to use and doesn't require daily monitoring, making it a 'set it and forget it' type of tool.
3
Time-Saving: Yext streamlines the process of updating directory listings, saving users significant time and effort.
4
Enhances Online Visibility: By improving organic results, SEO, and Adwords quality, Yext helps businesses rank higher in search results.
5
Proactive Customer Service: Many users have found Yext's customer service team to be proactive and helpful, suggesting ways to optimize listings and resolving issues promptly.
6
Consolidated Listings: Yext helps manage multiple locations' listings by allowing universal changes across different platforms, saving valuable time and effort.
7
Review Monitoring and Notifications: Yext allows businesses to monitor and respond to customer reviews in real-time, ensuring timely engagement.
CONS
1
High Cost: Despite its functionality and user-friendly nature, Yext is considered quite expensive compared to other similar software on the market.
2
Limited Directory Compatibility: Some users wish Yext was compatible with more directories, as it currently does not support all of them.
3
Poor Customer Service: Several users have reported difficulty in reaching Yext's customer service, with complaints ranging from unresponsive support to difficulty in changing payment methods and resolving urgent issues.
4
System Bugs: Some users have reported encountering system bugs that slow down task completion, although the Yext support team is usually helpful in resolving these issues.
5
Expensive Additional Packages: While the basic listings and analytics packages are considered worth the cost, some users find the additional packages to be pricey.
Yext Features and Benefits
Features
Knowledge Network
Sync business data to over 175 consumer services, including Google, Amazon Alexa, Apple Maps, and Facebook.
Search Experience
Delivers direct answers to consumer queries, reducing support costs and improving user experience.
Natural Language Understanding
Parses consumer intent to return direct answers, not just links.
Auto-Suggest
Speeds up the path to answers by suggesting complete phrases as the user types.
Spelling Correction
Accounts for misspellings and irregularities to help users get answers the first time.
Lemmatization and Stemming
Understands synonyms to provide relevant results based on user intent.
Faceted Search
Provides facets within the search experience, including various customizations.
Federated Architecture
Uses a single search bar to search across the brand’s entire Yext Content.
Business Merchandising Logic
Customizes the search algorithm using business metrics to optimize search results.
Search Analytics
Provides insights into consumer questions to improve the search experience.
Page Builder
Allows building and previewing landing pages with a simple interface.
Multi-Language Pages
Creates high-performing pages available in different languages.
Pages Analytics
Offers visibility into search terms, page views, traffic sources, and more.
Reputation Management
Monitors and manages online reviews to maintain a positive brand image.
Local Listings Management
Centralizes local listings in one dashboard for convenient control.
SEO Tools
Enhances online presence and search engine rankings.
Social Media Management
Manages social media accounts and content from a single platform.
Customer Experience Platform
Improves customer engagement and satisfaction through various tools and integrations.
Data Integration
Integrates with hundreds of leading brands to keep business information up to date.
Actionable Insights
Provides cross-channel insights to enable data-driven decisions.